What our Customers say about us.....
I would like to say a great big thank you to all of our lovely customers who buy our beads & findings, especially those who write with appreciative emails, some of which you can see below. Thanks very much to them for their permission to reproduce these comments here, & don't forget that if ever you have a problem we will do our best to put it right for you as quickly as we can. If you email us and don't get a reply (we are closed at the weekend) please call us on 01223 510757, sometimes emails do not arrive! The email address we use for customer service is bluestreakbeads@gmail.com
All of the quotes below are from emails sent to us by real customers or from our facebook page
WOULD JUST TO SAY THANK YOU FOR MY ORDER, I WAS DELIGHT WITH THE KIT I HAD BROUGHT THE, BIG AQUA BEADY KIT. MY FRIENDS WHERE INPRESSED. THANK YOU ANNE |
| | You've been great - thank you. Beads (+ extras) and tiara making hints have just arrived and I'm so grateful for your kindness. Best wishes Diana
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| | My latest order arrived this morning, and I was astonished and delighted with it. The delivery was so quick. The beads are beautiful and I shall have some hours of enjoyment working with them. Many thanks, Barbara |
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| Just to say sorry that it appears my e mail never got sent; you therefore couldn't reply! You have been very kind and quick in sorting out my concerns about my ordered items; thankyou for such excellent customer service :) |
| | Thank you for an amazing site. I have been doing crafts all my life but now having lost my central vision in both eyes (my fine detail )I wanted to try to make jewellery. I thought this would be impossible till i saw your site . Your instructions are very clear and I can blow it all up in size on my computer. Thanks again you are an inspiration Sue |
| | Thank you very much for all of your help and assistance and for taking the time to respond to every one of my many emails, I really appreciate it and you're a shining example of excellent customer service! I look forward to recieving my items and I'm sure I'll be purchasing from you again sometime! Many thanks again Kind regards Tanya
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| I wanted to let you know I received my package and loved it! I've already completed my projects and placed another order. I love that everything I need is in the kit, the instructions are great and I like that they are in color. I really like your site because it has so many great things and I don't get overwhelmed like I often do at some of the bead shops. Thank you! Stephanie |
| | Wow!!!! To All at Bluestreak Beads.....a massive thank you for such swift service!!! I only ordered these beads on Friday afternoon and they were deliverd to me on Saturday morning.Excellent. I am a returning customer and never cease to be pleased with your service and products.Your website is a joy to surf,easy to read and to navigate. Pat on the back to you All. Kind regards, Alison |
| | As a new beader and a registered Blind person I must tell you that I find your site an absolute godsend for its clear and simple instructions. I will be visiting on a regular basis from now on. Many thanks!
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Thank you Cathie for the beads you sent me to enable me to make some earrings. I did make the earrings and if I say so myself, they look pretty good. I love your website, and as you know, have ordered quite a lot recently from you. I think your website and service are excellent. Thank you Dorothy |
| | | Just wanted to say how impressed I am by your products and how quickly you got them to me. This is the first time I have used your company & I'll be sure to return! |
| | | I am a huge fan of your website! Always fast delivery, very helpful service and great quality stock. So glad I found it |
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I just want to pass my thanks on to you for my recent order. I'm new to jewellery making and your website was by far the easiest to find things and you were far cheaper than others! I placed my order, which was a birthday/wedding anniversary present from my husband, on Thursday morning and selected standard postage so you can imagine my surprise when it arrived the following morning - approximately 25 hour turnaround - not many companies would have been able to do that. The beads I order are gorgeous. I've made a couple of bracelets over the weekend and won't be returning anything. I know I will be shopping with you again in the future. Once more many, many thanks. |
| | Hi to all at bluestreak beads. I would like to thank you all for the very fast delivery of my order. The beads that I ordered are very pretty & of very good quality. I am going to start making my project as soon as I have sent the e-mail to you. Thanks again to all. Regards Nicky |
| | Hello. I have bought from you twice now and just about 15 minutes ago I received my second order. The reason I am sending this email is to let you know just how delighted I am with both of my orders. The beads are beautiful, each and every one of them. The glass beads have the most gorgeous colours and patterns in them. I bought the DC Glass Pastel Short Tubes in the 60grams pack and they are the nicest beads that I have ever seen and have never seen them any where else!!!! I am going to make your site the only place I will buy from in the future as not only are the items all beautiful but your prices are very good. My only problem is that once I start to place an order it is very difficult to stop and hence my order that arrived today was over £90.00. How ever I am not complaining and would tell any one that this is the best site by far. Thank you very much for such a great selection and choice of items and also for your smoothness when placing an order. I shall be back very very soon. Have a great day. With best regards. Gillian. |
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We take customer service extremely seriously. If you hava a problem we WILL sort it out, and we will do it as quickly as we can, our reputation depends on our service. Please get in touch if you have any concerns at all. 01223 510757 bluestreakbeads@gmail.com
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